Forum Discussion

EPFire's avatar
EPFire
Cover User
2 years ago

Price Level 0 (Base Selling Price) bulk update not importing

Good Afternoon,   There was an old post advising that it was being looked at. MYOB will not do a bulk upload for pricing level 0 (base selling price). Has anyone got a solution as yet ? The previou...
  • EPFire's avatar
    EPFire
    2 years ago

    Hi All,

     

    We found an external solution for our issue. 

     

    FGH Tables (admin@fghtables.com) can fix these and many other issues. Excellent service & it is done out of normal work hours so we could keep the work happening.

     

    Thanks for Gavin (below) for the suggestion.

     

    Thanks

Earl_HD's avatar
Earl_HD
MYOB Moderator

Hi EPFire,

Thank you so much for your post and welcome to the Community Forum! 

My apologies for the late response. This issue has been escalated to our product specialist team, and they are actively working to find a solution. In the interim, the current workaround involves updating price levels for cards to Price Level A-F, which will maintain their intended functionality.

We sincerely apologize for any inconvenience this may cause in the meantime.

Feel free to post again if you have further queries and one of us will be happy to assist you.
Regards,
Earl

EPFire's avatar
EPFire
Cover User
2 years ago

Thanks Earl_HD ,

Only issue there is, we are already using BtoF for other customers & want to be able to use A for some other customers. It will make our invoicing a lot simpler.  Less having to do manual invoicing.

Thanks for replying tho.

 

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 years ago

    Hi EPFire,

    We appreciate your feedback, and we understand your desire to use both BtoF and A for different customers to streamline your invoicing process. We recommend posting this valuable suggestion on our Product Ideas page for consideration in future updates. 

    Please do let us know if you have further queries and one of us will be happy to assist you.
    Regards,
    Earl

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