Forum Discussion

Contributing User

3 years ago

Sales & Purchases Report - Application Operation Timed Out

Hi Team,

I am getting "Application Operation Time Out" issues when I try to generate reports for Sales and Purchases.

Can you please advise how to fix this?

Komal_S
3 years ago
Hi Cloud_28

Sorry for the delay in getting back to you.

We have tried to replicate this and the reports are running fine in the sample files, which could indicate an issue with your specific file. Can you confirm if you can run the Aged receivables, Receivables reconciliation, Payables Reconciliation and aged payables report or all these reports are giving the same error ?

Komal_S
MYOB Staff
3 years ago
Hi Cloud_28

This can happen if the system is trying to retrieve a lot of results, can you please try to shorten the date range and then run the report again ?
- Cloud_28
  Contributing User
  3 years ago
  Hi Komal,
  
  It is not even requiring a date range. As I am generating an Aging Report for Purchases and Sales.
  I have tried to also ask our team to follow the attached instruction. But nothing has changed. The issue still persists.
  
  Is there any other solution?
  
  An application operation has timed out. Would you like to retry operation (2).pdf316 KB
  - Komal_S
    MYOB Staff
    3 years ago
    Hi Cloud_28
    
    Have you extended the time out as specified in the article and still getting the same issue ?

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