Hi DelpClem,
Thanks for getting back to us! It's interesting that the sent invoices aren't updating their status in the activity history. Could you check if your customers have received their emailed invoices?
Another thing you can do is send an invoice to your own email address to see if you receive it and if its status updates in the activity history.
If the issue continues, we’ll need to look into it further. Please partner with our live chat support team. To connect with a live chat agent, please start by contacting our virtual assistant, MOCA, through myob.com/support. If MOCA is unable to resolve your issue, it will transfer you directly to our live chat team for further help.
Cheers,
Princess