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Kaza's avatar
Kaza
Experienced Cover User
4 years ago

Show invoices and statements sent in Outlook Sent Foldder

I need my invoices and statements that are emailed to show up in the outlook sent folder like the used to.     I have tried to change in the email prefences but there isn't an option there.   I a...
  • Komal_S's avatar
    Komal_S
    4 years ago

    Hi Kaza 

     

    In order to do so, you will have to turn off "Send emails using AccountRight" under Setup >> Preferences >> Emailing as sent emails will then start showing in Outlook sent box. If you've done that and emails are still not showing, please ensure that your email address is the default email address in Outlook as per instructions in Sending emails using Microsoft Outlook help article. 

     

    Let us know if you have additional questions on this. 

Komal_S's avatar
Komal_S
MYOB Staff
4 years ago

Hi Kaza 

 

In order to do so, you will have to turn off "Send emails using AccountRight" under Setup >> Preferences >> Emailing as sent emails will then start showing in Outlook sent box. If you've done that and emails are still not showing, please ensure that your email address is the default email address in Outlook as per instructions in Sending emails using Microsoft Outlook help article. 

 

Let us know if you have additional questions on this. 

  • Kaza's avatar
    Kaza
    Experienced Cover User
    4 years ago

    Thank you.  I didn't see the little tick to turn off at the top

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