Forum Discussion

SID1's avatar
SID1
Contributing User
8 months ago

Stock Alert not building correctly

We are using Account right plus AU 2023.11.0

 

When we are trying to build orders form our Stock Alerts, it does not bring all selected items in. 

 

It's actually frustrating enough that is does not record the quantities on demand, or the customer who the orders are for, but it's not even bringing in all the items. 

 

Please see attached pictures. 

 

All help appreciated. 


Angie

13 Replies

  • Mike_James's avatar
    Mike_James
    Ultimate Partner

    Hi SID1, I believe the same function in the browser may work correctly. Go to app.myob.com and sign in.

    • SID1's avatar
      SID1
      Contributing User

      Thank you.

       

      We haven't worked in there before. We will give it a go 

       

      Angie


      Mike_James wrote:

      Hi SID1, I believe the same function in the browser may work correctly. Go to app.myob.com and sign in.


       

      • Doreen_P's avatar
        Doreen_P
        MYOB Moderator

        Hi, SID1

         

        Thanks for your post, and welcome to the MYOB Community Forum.

         

        Were you able to check if the same feature works on a web browser? As mentioned by Mike_James

         

        Please let us know if you require any further assistance.

         

        Best regards,

        Doreen

    • AXA's avatar
      AXA

      I can't even find the 'to do list' or 'stock alerts' in the app version... does it even exist yet?

      If so, can you point me in the direction of where to find it please.

      • SID1's avatar
        SID1
        Contributing User

        * Reporting

        • Inventory reports
        • Reorder 

         

  • Thank you. I was able to give it a go but it didn't work and provided limited info as to why it failed. See attached pic.

    • SID1's avatar
      SID1
      Contributing User

      ohhhhhhh that's no good. 

      Our purchasing guy who does it this way is off an annual leave atm. 

       

      Hopefully someone else here might have a solution

  • Cadicka's avatar
    Cadicka
    Experienced Cover User

    We don't want to create purchase orders we want to build items into smaller quantities from a carton.  This function is for re ordering from suppliers.

  • Has there been any update to this issue that is persisting - where when building orders form our Stock Alerts in the desktop version of Accountright, it does not bring all selected items in? 

    Yes the online version doesn't suffer the same issue - however the online accountright has limited functionality.

    While not a software expert - surely this is an issue that could be easily rectified?

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator

      Hey Sambo1,

       

      It appears that the issue with Stock Alerts in the desktop version of AccountRight, where not all selected items are brought in when using the "select all" option, is still persisting. You can add these items to the purchase manually or create separate purchases. When using the To Do List, if you select these lines manually, the order will be created. However, it just won't work when choosing the "select all" option. No worries, I have raised this concern to notify the relevant team.

       

      Best regards,

      Doreen