DePez
3 years agoExperienced Cover User
Stock not adjusting when a sales order is entered.
Hi,
I am wondering if you could let me know how to fix a problem I am having.
When I enter a sale as an order and record it the stock that I have entered does not come off our stock count on hand. This is a problem as we are selling the items someone has on order. Can I change a setting to make the products come off the stock on hand.
Thanks,
Deanne
Hi DePez
A workaround might be doing an inventory adjustment manually to reduce the stock but please note that if you convert these orders to invoices later on, the stock will be reduced again and at that point, another adjustment needs to be made to bring the stock back to correct values.