Forum Discussion

tobylit's avatar
tobylit
2 years ago

Strange MYOB email.

Hi All,   I'm making this post on behalf of one of our client, I am an IT technician trying to resolve this issue for them. For this, I will call our client "P" and their client "D". One of P's cus...
Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi, tobylit 

 

Thanks for your post, and welcome to the MYOB Community Forum.

 

We are aware that some customers are experiencing the same. This has already been relayed to the relevant team. In the meantime, kindly re-email a fresh copy of the statement, as it will also refresh the metadata and allow the correct information to be delivered. We truly appreciate your understanding and patience regarding the issue.

 

Best regards,

Doreen

  • tobylit's avatar
    tobylit
    2 years ago

    To confirm this is MYOB issue?

     

     

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator
      2 years ago

      Hi, @tobylit 

       

      Thanks for your response.

       

      We will escalate this to the relevant team to further investigate the issue. Please let us know if you require any further assistance. We are happy to assist.

       

      Best regards,

      Doreen