Forum Discussion
Hi Suzi_Byrom
Thank you for your feedback in regards to Online Payments in particular BPAY.
While credit card payments (Amex, VISA, Mastercard, Apple Pay and Google Pay) can be surcharged back to the customer, BPAY are excluded and will be charged to the MYOB Subscription holder. This can be viewed as compounded by the fact that you are not able to deactivate a particular payment method for your invoices (it's all payment methods or none).
To other users that come across this post that would like to see BPAY surcharging, I would recommend they show support for Suzi_Byrom's idea on the AccountRight Idea Exchange: Online Payments: BPay Surcharge. This will also be where we will be posting any new updates around that topic.
Thank you for the reply Steven_M and the recommendation and link back to the AccountRight Idea Exchange: Online Payments: BPay Surcharge.
I must admit that after yesterdays update adding Apply Pay & Google Pay, the first thing I did was drill down through the info through MYOB's T&C's and Fees on the website to see whether the surcharge fee for these could be charged back to the clients and was very pleased to see that they could.
So ... if this is the case with Amex, VISA, Mastercard, Apple Pay and Google Pay, what is it about BPAY specifically that doesn't allow it to have the same "surcharge back to the client" functionality? Because your reply doesn't answer that part of my question.