Forum Discussion
More information required for IT to correct please.
I would really appreciate someone in support actually taking the time to call and login into our MYOB remotely to check this issue. I am losing all faith in this program as just having one issue after another and a generic reply stating look at message board does not feel like support.
- Doreen_P10 months agoMYOB Moderator
Hi, Rebecca711
Thanks for your response.
For more information, we recommend checking the Community Forum post about AccountRight Timeout Extender, as it has detailed steps that your IT person can perform. Please let us know how it goes.
Best regards,
Doreen
- Doreen_P10 months agoMYOB Moderator
Hi, Rebecca711
We would like to follow up on your concern. Kindly let us know if you still need further assistance. Don't hesitate to reach out to us. We are delighted to assist you.
Best regards,
Doreen
- Doreen_P10 months agoMYOB Moderator
Hi, Rebecca711
We are closing this case, as we were not able to receive updates. Should you need further support, we are here to assist you promptly. Feel free to start a new post, and we'll be ready to address your concerns.
Best regards,
Doreen