Forum Discussion

Umag's avatar
Umag
Experienced User
2 years ago

Unpaid Bills Report and Unpaid invoices report not loading

Hi 

 

As per your request sending you a private message. I am having trouble with a lot of reports on the browser. Our Serial no is ********7476.  Please look into this ASAP.  Thank you

 

Uma

  • Genreve_S's avatar
    Genreve_S
    2 years ago

    Hi Umag, 

     

    Thanks for posting again and sorry for the delayed response. 

     

    I have added the ability to send private messages to your email. Please send us a private message using any of the links given by the moderators containing your detailed concerns. We're happy to help.

     

    Cheers, 

    Genreve

  • HummEng's avatar
    HummEng
    Experienced User
    11 months ago

    I also can't load an unpaid invoices report, keeps giving me error message, did you have any success fixing this problem.  My list of upgrade issues is growing rapidly!

    • Genreve_S's avatar
      Genreve_S
      MYOB Moderator
      11 months ago

      Hi HummEng, 

       

      Thank you for posting. 

       

      I understand how important invoices are for your business. May I ask for a screenshot of the error message so we can investigate your issue? Also, any additional information would be much appreciated. 

       

      We look forward to your response. 

       

      Thanks,
      Genreve

      • HummEng's avatar
        HummEng
        Experienced User
        13 hours ago

        Hi, I am unable to generated unpaid bills or unpaid sales reports, each time I attempt to run the report it shows an error message saying 'failed to load'.  Please advise how to fix this, I need these reports asap.

        Thanks

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 years ago

    Hi Umag, 

     

    Thanks for posting again and sorry for the delayed response. 

     

    I have added the ability to send private messages to your email. Please send us a private message using any of the links given by the moderators containing your detailed concerns. We're happy to help.

     

    Cheers, 

    Genreve

    • Umag's avatar
      Umag
      Experienced User
      11 months ago

      This issue has been fixed now.  

      • Genreve_S's avatar
        Genreve_S
        MYOB Moderator
        11 months ago

        Hi Umag, 

         

        Thank you for the update. 

         

        I'm glad all is working fine now, feel free to create a new thread if you require any other assistance. 

         

        Thanks,
        Genreve

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