Forum Discussion

ARTmaslen's avatar
ARTmaslen
Experienced User
2 years ago

Unusually long decimal place values

Hi, we're getting unusually long decimal place values showing up in our company MYOB stock lists and as I understand, there is a script that can be run from myob support's end to rectify the issue? ...
  • ChrisMYOB's avatar
    ChrisMYOB
    2 years ago

    Hello ARTmaslen 

     

    Welcome to the Community Forum. 

     

    I have run a script over your file which should have resolved this issue. You will need to close and reopen for these changes to appear. 

    Please let me know how things go.

ARTmaslen's avatar
ARTmaslen
Experienced User

Hi ChrisMYOB , we have encountered this decimal value error again, would you mind running that script for us please?

ChrisMYOB's avatar
ChrisMYOB
Former Staff
2 years ago

Hello ARTmaslen 

 

Thank you for your post in letting me know that this has occurred again. I have run the script over your file and should have resolved the issue. 

 

You may need to close and reopen it for it to take effect visually.

  • ARTmaslen's avatar
    ARTmaslen
    Experienced User
    2 years ago

    Thanks ChrisMYOB , issue resolved again.

     

  • ARTmaslen's avatar
    ARTmaslen
    Experienced User
    2 years ago

    Hi ChrisMYOB, Sorry to be a pain, but this has occured once more.

    Could I trouble you to run the script again please?

     

    Thanks mate.

    • Melisa_D's avatar
      Melisa_D
      Former Staff
      2 years ago

      Hi ARTmaslen, 

       

      I've had that script run over the file for you, do let us know how it goes. 

      • ARTmaslen's avatar
        ARTmaslen
        Experienced User
        2 years ago

        Thanks Melisa_D seems to have done the trick again.

         

        Until next time haha 

  • Flav45's avatar
    Flav45
    Experienced User
    6 months ago

    hi ChrisMYOB we are encountered this decimal value error again, would you mind running that scipt for us please?

    • Genreve_S's avatar
      Genreve_S
      MYOB Moderator
      6 months ago

      Hi Flav45,

       

      I see you need your inventory fixed in your file. I noticed there are multiple files connected to your email address. Could you send me a private message with your serial number and company file ID (you can find it under Help > About MYOB AccountRight)? That way, I can help you out.


      Looking forward to your response!


      Thanks,
      Genreve

      • Flav45's avatar
        Flav45
        Experienced User
        6 months ago

        How do i access private messages ?

        thanks 

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