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HethBennett's avatar
HethBennett
Experienced User
3 years ago

Validation exception when saving a recurring transaction

Hello all, I see this isn't a new problem so I have had a look at the recommended solutions such as unticking the job reminder but I cannot change any of the amounts I have on my PO. I have 2 to save, one is 12 pages long and 1 is 7. Both are filled with items valued at prices like 0.11 for example. Anyone have any other suggestions I can try please?

 

PLEASE don't say I need to delete and start again. It took me 2 days to enter!

  • Hi HethBennett 

     

    Thanks for your post. Could you please attach a copy of the diagnostic log?

     

    How to get to it:
    1. Open your Start Menu
    2. Type: %localappdata%
    3. Open the %localappdata% folder:
    temp.png
    4. Open the MYOB Folder.
    5. Open the AccountRight Folder.
    6. Open the Version folder AccountRight 2021.1 or later versions will show as Current.
    7. Open the Diagnostics Folder.

     

    The Diagnostic Log file would look like: Huxley.Application_xxxx.log file to your Desktop to get to it easier.
     
    You can use the Choose file button at the bottom of the editor when writing on the Forum to add files to your post.