2 Queries with a Salary Sacrifice
- 6 years ago
Hi Wendy2018
When you go to Payroll>>Payroll Categories>>Superannuation>>Salary Sacrifice what is the limit set to be? If this is set to be 0% of Gross wages this would explain both of those situations.
A limit will stop the category from calculating higher than what is set. So if you are setting that to 0% it will not auto-calculate higher than that. It will also generate a message to indicate that it is being calculated higher than the limit if you are manually entering a higher value than the limit ( 0 ).
Ideally, that limit would be set to be No Limit (or in some cases the same as the calculation basis). If that limit is set as those and you are still encountering that situation can you provide a screenshot of the Superannuation Information window for that listed payroll category.