Forum Discussion

YuanH's avatar
YuanH
3 years ago

2022.7.1 Upgrade, Recurring transaction journal entry still not working

Hi there,

 

It seems like we have upgraded to 2022.7.1 as the build number matches the one stated in the release notes.

 

However, the recurring journal entry set to "Never" is still not working for me (i.e. ORMDataException error message is still popping up).

 

Thanks in advance for the help.

Yuan

  • Tracey_H's avatar
    Tracey_H
    3 years ago

    Hi briant 

     

    With automatic updates patch releases are automatically installed, when you close Accountright you will be prompted to upgrade the file.

     

    You can also download AccountRight versions from our website: Software downloads

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • Tracey_H's avatar
    Tracey_H
    Former Staff
    3 years ago

    Hi YuanH

     

    I'm sorry to hear you're still experiencing this, the patch has resolved this for most users. Can you try recreating one of those recurring journals and check if that solves the issue for you. If it doesn't can you try uninstalling and reinstalling AccountRight.

     

    Please let me know how you go.

     

    • briant's avatar
      briant
      Experienced Cover User
      3 years ago

      Where can I download the patch from?

      • Tracey_H's avatar
        Tracey_H
        Former Staff
        3 years ago

        Hi briant 

         

        With automatic updates patch releases are automatically installed, when you close Accountright you will be prompted to upgrade the file.

         

        You can also download AccountRight versions from our website: Software downloads

         

        Please let me know if you need further help.

         

        If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.