Forum Discussion

Eli_Fer's avatar
Eli_Fer
Experienced Cover User
3 years ago

Accountright ETP and STP Verification / Finalization Error

Hi I like a lot of others am having a problem where the information uploaded to the ATO for an ETP Payment is reporting zero's instead of the figures in the processed payment.   The ETP payment wa...
  • Sam_R's avatar
    Sam_R
    3 years ago

    Hi Eli_Fer,

     

    Thank you for your post. 

     

    Please see the latest update on this issue below:

     

    Do reach out if you require further assistance. 

Eli_Fer's avatar
Eli_Fer
Experienced Cover User

Hi Tracey_H 

 

You seem to be the person who knows whats going on with this subject.  Maybe I put my post in the wrong spot.  I read your post that we should be getting contacted regarding this issue.

 

I have not been contacted yet.  Is there a fix for this yet?

 

Many thanks

 

Eliz

Sam_R's avatar
Sam_R
Former Staff
3 years ago

Hi Eli_Fer,

 

Thank you for your post. 

 

Please see the latest update on this issue below:

 

Do reach out if you require further assistance. 

  • Eli_Fer's avatar
    Eli_Fer
    Experienced Cover User
    3 years ago

    Hi Sam_R 

     

    Thank you very much.  When I went in this time, the report was now showing correctly.  All reconciled and finalized with the ATO.  

     

    Appreciate your response.

     

    Regards

     

    Eliz