Forum Discussion

Ellemm's avatar
Ellemm
Experienced User
2 years ago

AccountRight payroll is not reporting one of our wage categories to STP report

One of our "gross payments" wage categories is being excluded from the STP report each week. The ATO and Centrelink will have incorrect figures being reported from MYOB. Please help.
  • Doreen_P's avatar
    Doreen_P
    2 years ago

    Hi, Ellemm 

     

    Thanks for your post.

     

    If your payroll category gross payment is being excluded from STP, kindly check if it was assigned to the correct ATO Reporting Category. To do this, go to Payroll > Payroll Categories, select the correct tab > Select the Payroll Category to check > Then check the ATO Reporting Category. If changes have been made, please send update event to update the figures. For further information, kindly check The Help Article Assign ATO reporting categories for Single Touch Payroll reporting.

     

    Please let me know if you require any further assistance with this.

     

    Best regards,

    Doreen

Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi, Ellemm 

 

Thanks for your post.

 

If your payroll category gross payment is being excluded from STP, kindly check if it was assigned to the correct ATO Reporting Category. To do this, go to Payroll > Payroll Categories, select the correct tab > Select the Payroll Category to check > Then check the ATO Reporting Category. If changes have been made, please send update event to update the figures. For further information, kindly check The Help Article Assign ATO reporting categories for Single Touch Payroll reporting.

 

Please let me know if you require any further assistance with this.

 

Best regards,

Doreen

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