Forum Discussion

Kathy2's avatar
Kathy2
Experienced User
2 years ago

Bank Feed not finding electronic payroll transaction

I realise that for payroll entries to match the amount on bank feed, they need to be matching exactly. Due to an error I have made a payroll entry (accountright) for the 5th April, however the bank transaction is actually on the 6th. Now I am unable to find the transaction through bank feeds.  How can I rectify the situation so that I can balance and reconcile? Reversing the electronic payments warns that the payee/s wage transaction will result in cash payment method.

Thanks in advance for your help

  • Hi Kathy2 

     

    Thanks for your post and Welcome to the Community Forum.

     

    As for your concern, Have you tried "Find button on your bank feeds? 

    Kindly click on Find transactions>>Advance>> Kindly fill out those information on the Advance page. 

     

    Please let me know how you go. And let me know if you require any further assistance with this. I'm happy to assist you.

     

    If my response has answered your inquiry please click "Accept as Solution" to assist other users find this information.

     

    Cheers, 

    Cel