Forum Discussion

Gavlaa's avatar
Gavlaa
Partner
2 years ago

Blocked Payslip Email

Sorry, email delivery was unsuccessful.

Subject: From Buonvista Pty Ltd

Destination: employee account going to @hotmail. Full email not given for privacy reasons.

Sent: August 23rd 2023, 8:44:38 pm

Message: Please contact us immediately if you are unable to detach or download your Pay Slip. Thank you.

Diagnostic-Code: rejected

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi, Gavlaa 

     

    Thanks for your post.

     

    To further check if the email address of the recipient is blacklisted, kindly send us a private message with the following details:

     

    • Serial number
    • Name of primary contact and email address
    • Business name
    • Impacted email address

     

    Best regards,

    Doreen

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi, Gavlaa 

     

    We want to follow up on the requested details to further assist you with your concern. If you are still experiencing the issue, please don't hesitate to reply or send us a private message and we'll be happy to assist.

     

    Best regards,

    Doreen