Forum Discussion

Sand3977's avatar
Sand3977
Experienced Cover User
2 years ago

Cannot open employee card

I'm getting "Something's gone wrong and AccountRight needs to close" message when I try to open an employee card.  I am hoping you can run a script over it to correct the problem?

  • Isaiah_C's avatar
    Isaiah_C
    2 years ago

    Hi Sand3977,

     

    Thank you for the information. I've run the script and please let me know how it goes.

     

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

     

    Kind regards,

    Sai

     

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    2 years ago

    Hi Sand3977,

     

    Thank you for reaching out to us and I'm sorry to hear that you're having an issue whenever you are trying to open an employee card. I'll be glad to assist you with this. Please provide me the last four digits of your serial number and Company File ID that can be seen by going to Help>>About MYOB AccountRight.

     

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai

  • Sand3977's avatar
    Sand3977
    Experienced Cover User
    2 years ago

    Thank you.

     

    7020 Company ID last four digits

     

    4 Company File ID

    • Isaiah_C's avatar
      Isaiah_C
      MYOB Moderator
      2 years ago

      Hi Sand3977,

       

      Thank you for the information. I've run the script and please let me know how it goes.

       

       

      Please let me know if you need further help.

       

      If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

       

      Kind regards,

      Sai

       

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