Can't open employee card/close payroll year
I'm having the exact same problem
Are you able to HELP PLEASEEEEEEE
Serial Ending in 4973
Company File No 1
Now i cant roll over the payroll year, its coming up with a new but related error im guessing
AccountRight Application Error Report
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Application Version: 2019.2.22.2609
Application File Version: 2019.2.22.5066
Incident Id: a966f61c-f8c0-4963-b7ad-724620560f0d
Time: Tuesday, 2 July 2019 8:40:29 PM
Code:
System.InvalidOperationException
Message:
An exception occurred while reading a database value for property 'EmployeePayrollDetailsUserDefinedEntitlementLine.Hours'. The expected type was 'System.Decimal' but the actual value was null.
Stack Trace
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1 : System.InvalidOperationException
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System.InvalidOperationException: An exception occurred while reading a database value for property 'EmployeePayrollDetailsUserDefinedEntitlementLine.Hours'. The expected type was 'System.Decimal' but the actual value was null. ---> System.NullReferenceException: Object reference not set to an instance of an object.
......
Hi uplift1
I can see that company file is stored online with AccountRight Live as such I've run a script over that company file for you.
Do try that process again and let us know how you get on with it.