Forum Discussion

rbray's avatar
rbray
Experienced User
14 hours ago

Clear Prepare Electronic payments without creating a bank file…

I’ve love to PM a MYOB moderator about this issue but in short:    I need to remove unprocessed payments without affecting your existing ledgers.      Email/msg from accountants:  The payments ...
  • Earl_HD's avatar
    Earl_HD
    11 hours ago

    Hi rbray,

    To locate the unprocessed payments generated during the payroll for September 17th, reverse the transaction to remove the payments from the 'Prepare Electronic Payments' window. After reversing the payroll transactions, reprocess the payroll for September 17th, ensuring that no bank file is generated. Then, review your financial reports to ensure that all transactions are correctly coded and that the integrity of your ledgers is maintained. 

    For further assistance, you can contact our support team through live chat (via our virtual assistant MOCA) or by raising a support ticket through myaccount.myob.com.

    Regards,
    Earl

Earl_HD's avatar
Earl_HD
MYOB Moderator
11 hours ago

Hi rbray,

To locate the unprocessed payments generated during the payroll for September 17th, reverse the transaction to remove the payments from the 'Prepare Electronic Payments' window. After reversing the payroll transactions, reprocess the payroll for September 17th, ensuring that no bank file is generated. Then, review your financial reports to ensure that all transactions are correctly coded and that the integrity of your ledgers is maintained. 

For further assistance, you can contact our support team through live chat (via our virtual assistant MOCA) or by raising a support ticket through myaccount.myob.com.

Regards,
Earl

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.