Forum Discussion

Khaywood2319's avatar
Khaywood2319
2 years ago

Clearing a negative super amount in pay liabilities window

How do I clear a negative amount sitting in the pay liabilities window? (see attached)  It won't let me select the payment to record (obviously because it's a negative amount).   A salary sacrifice...
  • Princess_R's avatar
    Princess_R
    2 years ago

    Hi Khaywood2319 

     

    Thank you for flagging this to us, I have now given you an access to  Private message. Please try sending private message with your serial number and email address.

     

    Cheers,

    Princess

Earl_HD's avatar
Earl_HD
MYOB Moderator
2 years ago

Hi Khaywood2319 

Thanks for your patience and screenshot. I would recommend to try to record this on the online version of the File. If still the same issue please send me a private message with your Serial Number and your Email Address and I'll be glad to take a look at this for you. 

Regards,
Earl

  • Khaywood2319's avatar
    Khaywood2319
    2 years ago

    Thank-you for trying to sort this out.  The private message link is not working.  Is there some other way I can get support with this?  

    Thanks, Kerryn

    • Princess_R's avatar
      Princess_R
      MYOB Moderator
      2 years ago

      Hi Khaywood2319 

       

      Thank you for flagging this to us, I have now given you an access to  Private message. Please try sending private message with your serial number and email address.

       

      Cheers,

      Princess

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