Forum Discussion

Legion's avatar
Legion
Trusted User
7 months ago

Default fund - Member number previously used

Hi   We use NGS as a default fund.   When new employees are created and request the default fund we enter NEW in the super membership number which is the trigger for NGS to create a new superfund...
  • Legion's avatar
    Legion
    7 months ago

    Here is my work around for the problem created by MYOB.

     

    Our default fund provides employers with a clearing house facility if they do not already have one.

    Historically we have used the MYOB clearing house.

    We can not process a contribution through MYOB for a new default fund member because the member number is not unique.

     

    Work around

    - Register for the default fund clearing house.

    - Process the bulk of the super through the MYOB clearing house as usual.

    - Create new members in the Fund Clearing House and process their super payments.

    - In MYOB go to Pay Liabilities found on the Payroll page. Select Superannuation as the Liability Type. Set the date range. You should see the super yet to be processed in MYOB. Select the super to be processed. Double check the amounts/employee. Select record.

     

     

Legion's avatar
Legion
Trusted User

That will not work because they are different employees.

I don't think you understand the problem that MYOB has created.

 

We have many employees. Employees are unique.

Some of these employees will choose our default fund.

The superfund asks that employers use the member number of "Unkown" for new default fund members.

When Unknown is used the super fund sets up a new member.

The member number is not unique as we use "Unknown" for each new default fund members.

MYOB has enforced a rule that member numbers must be unique for a fund. This is incorrect. See line above.

MYOB has created a problem because it has not understood the process.

 

Legion's avatar
Legion
Trusted User
7 months ago

Here is my work around for the problem created by MYOB.

 

Our default fund provides employers with a clearing house facility if they do not already have one.

Historically we have used the MYOB clearing house.

We can not process a contribution through MYOB for a new default fund member because the member number is not unique.

 

Work around

- Register for the default fund clearing house.

- Process the bulk of the super through the MYOB clearing house as usual.

- Create new members in the Fund Clearing House and process their super payments.

- In MYOB go to Pay Liabilities found on the Payroll page. Select Superannuation as the Liability Type. Set the date range. You should see the super yet to be processed in MYOB. Select the super to be processed. Double check the amounts/employee. Select record.

 

 

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    7 months ago

    Hi Legion,

     

    I appreciate the update and for sharing the workaround that worked on your end. This will help other Community Forum users with the same.

     

    Feel free to post again if you encounter issues in the future.

     

    Best regards,

    Doreen

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