Forum Discussion

Tiu's avatar
Tiu
Experienced User
5 years ago

Duplicate Payroll Transaction

Hi,     All employees were only paid once but recorded twice in Myob.  I did reverse the payroll, however, when I checked one of the employees Year To Date figures the reversal wasn't reflecte...
  • CloverQ's avatar
    CloverQ
    5 years ago

    Hi Tiu 

     

    I'm glad to hear you've successfully deleted the reversal and the duplicated transactions. 

     

    I would still suggest running the payroll register and activities report again to see if they are matching now. The Payroll Activities reports pulls data from all payroll transactions, these reports should have the correct figures provided that all payroll transactions were entered correctly. Then, for any employees that have different figures showing on the Payroll Register reports, please drill into the employee card > Payroll Details > Pay History, manually correct the monthly or YTD figures so they match the Payroll Activity reports. 

     

    I hope this helps.

Tiu's avatar
Tiu
Experienced User
5 years ago

Hi,

 

On the 26th of Feb 2020, I was completing pays when MYOB crashed. But the pays had been recorded.  


Thinking that it wasn't recorded, I went back and did it again, saved the aba file and loaded it through the bank to pay employees. Employees were paid on time and everything went through no problems.


All employees were only paid once but recorded twice in Myob.   

 

A customer representative sent me a link on how to reverse it.


I did reverse the payroll, however, when I checked one of the employees Year To Date figures the reversal wasn't reflected. Is there anything I need to do from my end?


or is it meant to be deleted rather than reversing it

 

Kind Regards,

Lovely

  • Tiu's avatar
    Tiu
    Experienced User
    5 years ago

    Hello,

     

    All sorted now.

     

    I've deleted the reversal and the duplicate transaction.

     

    Kind Regards,

    Lovely

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