Forum Discussion

farawayinsydney's avatar
farawayinsydney
Experienced User
6 months ago

Duplicated STP Reporting

Yesterday I made a mistake. On half way of "process payroll" for 3 employees, I noted that only 2 of the 3 employees were included in the run, so I stopped the run. Unfortunately, the incorrect pay r...
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Earl_HD's avatar
Earl_HD
MYOB Moderator

Hi farawayinsydney,

Thanks for your post. To address this issue, we recommend verifying the payrun register report. If the report is correct, you simply need to send an update event to ensure that the figures match in the EOFY finalization tab.
 

Should you need any further assistance, please do not hesitate to reach out again. We are happy to help!

Regards,
Earl

farawayinsydney's avatar
farawayinsydney
Experienced User
6 months ago

Could Earl_HD or someone else kindly advise me how to solve the problem step by step?

 

MYOB moderate Earl_HD hinted a solution on his reply. However, I do not know how to implement "send an update event to ensure that the figures match in the EOFY finalisation tab"? 

 

Could Earl_HD or someone else advise a step by step solution at their early convenience?

 

Thank you in advance

 

Kai

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