Forum Discussion

Freedomcare's avatar
Freedomcare
Experienced Cover User
3 years ago

ELECTRONIC EMPLOYEE PAYMENTS VIC ABA FILES

I have recently added a new Staff with the correct BSB and Account details.

(Details are correct as we have paid the Staff seperately)

 

The ABA file is rejecting the Banking details as the format is incorrect.

 

MYOB  BSB                xxx-xxx

MYOB  Account        xxxxxxxxx

 

The ABA file is accepting the BSB Format but adds one space in the Account, hence rejecting.

 

ACCOUNT     _xxxxxxxxx

 

Can you advise if MYOB can solve or will I have to contact the Bank

  • Hi Freedomcare 

     

    Thank you for your post. I have noticed that sometimes there will be additional spaces on fields on contact cards when users have copied and pasted that information from another source, which is not visible on the software but can be seen when it is exported.

     

    I recommend opening the card and on the account number field, delete the entire text, save it, then open it again and type in the account number. You can then recreate the bank file, and see if it has that additional space.

     

    If it rejects again then I would also check with the Bank to see if it has been set up and all the details are correct.


    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

  • SamaraM's avatar
    SamaraM
    Former Staff

    Hi Freedomcare 

     

    Thank you for your post. I have noticed that sometimes there will be additional spaces on fields on contact cards when users have copied and pasted that information from another source, which is not visible on the software but can be seen when it is exported.

     

    I recommend opening the card and on the account number field, delete the entire text, save it, then open it again and type in the account number. You can then recreate the bank file, and see if it has that additional space.

     

    If it rejects again then I would also check with the Bank to see if it has been set up and all the details are correct.


    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.