Forum Discussion

StephanieUBW's avatar
StephanieUBW
Cover User
5 months ago

Employee bank Details

Is anyone having issues with bank details changing in the browser version if the employee has more than one bank account in their payment details .
browser
Princess_R's avatar
Princess_R
MYOB Moderator
5 months ago

Hi StephanieUBW,

 

Thanks for reaching out regarding changing bank details. I would like to assure you that currently, there are no known issues regarding adding or changing employee payment details. I've personally tried to replicate the scenario you've described on our end, and I was able to successfully change and add payment details. If you're encountering any specific issues, it might be helpful to clear your browser cache or try using a different browser.

 

Feel free to get in touch if you need more help.

 

Cheers,

Princess

  • StephanieUBW's avatar
    StephanieUBW
    Cover User
    5 months ago

    Thank you Princess, we did payroll on Tuesday and 3 of our employees changes from $ to %  . One didn't get paid at all .

    • Princess_R's avatar
      Princess_R
      MYOB Moderator
      4 months ago

      Hi StephanieUBW,

       

      Just checking in to see if you still need assistance with your payroll? If yes, please don't hesitate to let me know so I can further assist.

       

      Cheers,
      princess

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