Hi BooksForBiz
All run for you. If you have been using the company file around the time of this post do ensure that you close down and reopen the company file before trying to open that employee's card.
Hi BooksForBiz
We do have a script that we can run over the company file that has aided other users with the same situation. So we can arrange for the necessary script to be run over the company file would you mind confirming the following information:
Just on a side note, the error has been linked to the Add Payroll Category button in the Pay Employee window and in particular, the Save changes for future pay runs option. My recommendation to limit this message from occurring in the future is to:
Good morning Steven,
The file is online – Last 4 digits of serial number is 4874.
We have had this issue before and I can assure you that if a payroll category was added to an employee card during a payrun the ‘Save Changes’ preference would definitely not have been ticked. I don’t even know why it is there if it causes these issues.
Thanks for your help.
Debbie
Hi BooksForBiz
All run for you. If you have been using the company file around the time of this post do ensure that you close down and reopen the company file before trying to open that employee's card.
Thank you Steven.
I also have another issue with the order payroll categories appear on the payslip - there is no order!
I am happy to send you one but do not want to upload here for provacy reasons.
Are you able to assist with this??
Debbie
