Forum Discussion

TDOTI's avatar
TDOTI
Contributing User
4 years ago

Employee name not showing in super liability account

Hello. I am trying to reconcile superannuation accruals and payments for all employees, due to an error in some card files which have now been rectified.   When I download the Super liability accou...
  • Tracey_H's avatar
    Tracey_H
    4 years ago

    Hi TDOTI 

     

    In the browser version of AccountRight enter the Transaction description comes from the employee card>>Payroll details tab>>Standard Pay>>Pay slip message field.

     

    In the desktop version you can go employee card>>Payroll details tab>>Standard Pay>>Memo and enter the employee name. Also in Setup>>Preferences>>Banking tab you can select to display the payee or the memo field system wide.

     

    Please let us know if you need further help.

CloverQ's avatar
CloverQ
Former Staff
4 years ago

Hi TDOTI 

 

If all superannuation accruals and payments have been corrected recorded in AccountRight via payroll transactions and Pay Super/pay liability transactions, then when you go to Payroll > Super Payments (browser version) or Payroll > Pay Superannuation or Pay Liabilities with super selected (desktop app), the outstanding payments will be listed for all selected employee. 

 

In the desktop version of AccountRight, you can also try running the Superannuation > Accrual by category to show super accruals, and the Superannuation Payments by employee report for super paid information. 

 

I hope this helps.

  • TDOTI's avatar
    TDOTI
    Contributing User
    4 years ago

    Hi.

     

    Thank you but it doesn't quite answer the question.

     

    We have over 100 employees. The reports you mention need to be compared, side by side, for every employee. That's not a practical use of time.

     

    However, if the employee name just comes up in that Super liability account - which it does for SOME employees but not others - then I could just run a DR vs CR from the super liability account and see what is left owing vs accrued.

     

    So how do I get the employee name to show instead of "Pay employee"?  Is it a payroll or system wide setting? or payslip template?

     

    Thank you!

    • Tracey_H's avatar
      Tracey_H
      Former Staff
      4 years ago

      Hi TDOTI 

       

      In the browser version of AccountRight enter the Transaction description comes from the employee card>>Payroll details tab>>Standard Pay>>Pay slip message field.

       

      In the desktop version you can go employee card>>Payroll details tab>>Standard Pay>>Memo and enter the employee name. Also in Setup>>Preferences>>Banking tab you can select to display the payee or the memo field system wide.

       

      Please let us know if you need further help.

      • TDOTI's avatar
        TDOTI
        Contributing User
        4 years ago

        Tracey, thank you! I've posted another question below but n case it helps you this is how our settings were: (and we work across desktop and browser):

         

        Desktop

        Setup > banking > The 'system-wide' setting was on

         

        Browser

        Payroll > Employee > Payroll Details > Standard pay > Pay slip message field:

         

        For the one staff member whose name was showing  in the liability account, the field was blank (presumably  defaults to system wide setting above?)

         

        For all the others 'Pay Employee' had been entered into that field.  So I think I'll go with a blank field unless you suggest otherwise.

        =======================

         

        Question 2:   Accrued super not showing up in 'Pay Super'

         

        As I first posted, we noticed a larger than expected liability in the super account.  Tracing it all back it seems some of the super funds had merged and new details not put into the Super List ... and a few other similar card file or list errors or funds not set for Pay Super.

         

        However, for 6 months, none of those payments even appeared in the 'Pay Super' window.  So I presume that's because of the list/card/fund error - but how else would we know if some super has not been paid?  We have a lot of employees - is there a report I can run to see who is not set up properly or why they are not coming through to the Pay Super screen?

         

        Thanks,

        TDOTI

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