Forum Discussion

12 months ago

Employee Self- OnBoarding - when submitted, what is the next step

Employee Self- OnBoarding - when submitted, what is the next step? Because of this self-onboarding- when running pays, the salary does NOT automatically show on the pays- I have to enter the manu...

What to do with this submitted Self-Onboading.docx78 KB

Genreve_S
9 months ago
Hi Lazzcorp,

Thank you for posting your concern in the forum.

I understand that we're trying to streamline the pay run process by reducing input and I apologize for the delayed response. Regrettably, autofill pay run data isn't automatically set after going through the onboarding process. The Base Salary needs to be manually set in the Standard Pay screen first before this will take effect. This is to allow flexibility in setting individual salaries.

To edit 'Standard pay' in MYOB AccountRight:

Open the employee’s card from the Card File command center.

Click on the Payroll Details tab.

Edit the Standard Pay section.

Click OK to save changes.

Please note, that steps may vary slightly depending on your MYOB AccountRight version.

Let us know if you require any further assistance.

If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.

Thanks,
Genreve

Genreve_S

MYOB Moderator

Hi Lazzcorp,

Thank you for posting your concern in the forum.

I understand that we're trying to streamline the pay run process by reducing input and I apologize for the delayed response. Regrettably, autofill pay run data isn't automatically set after going through the onboarding process. The Base Salary needs to be manually set in the Standard Pay screen first before this will take effect. This is to allow flexibility in setting individual salaries.

To edit 'Standard pay' in MYOB AccountRight:

Open the employee’s card from the Card File command center.
Click on the Payroll Details tab.
Edit the Standard Pay section.
Click OK to save changes.

Please note, that steps may vary slightly depending on your MYOB AccountRight version.

Let us know if you require any further assistance.

If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.

Thanks,
Genreve

Rampant

7 months ago

Addendum to this: I tested the 'update your details' for a current staff member as advertised using the self-onboarding feature and it reset the Standard Pay to zero.

You might want to let people know that if they do use this an EOFY detail check for their staff, that they will then need to reconfigure the payroll details.

Princess_R
MYOB Moderator
7 months ago
Hi Rampant,

Welcome to the Community Forum! It's great to have you join us.

Thank you for conducting this test and sharing your findings. Your observation about the ''update your details'' feature resetting the Standard Pay to zero is crucial. This information will indeed be beneficial to other users who might encounter the same scenario, preventing any inconvenience in the future.

Feel free to post anytime if you need further assistance.

Cheers,

Princess
ItaiMYOB
MYOB Product Manager
7 months ago
Hi Rampant

Thanks for raising this to us.

We identified a system issue when updating the employee details early last week and a fix was put in place late last week so you should no longer encounter this issue.

If you are still seeing this, please could you let us know and we'll take a look but it should be fixed now.

Regards

Itai