Forum Discussion

iris_ch's avatar
iris_ch
Contributing User
3 years ago

Entitlement Balance Summary: Inconsistent Opening balance

Hi there,   Our business has adjusted the balance of employees' Time in Lieu in Oct 2021 by processing a pay and the Entitlment Balance Summary shows the total available hours is 108.01 (i.e. Oct's...
  • Sam_R's avatar
    3 years ago

    Hi iris_ch

     

    The first thing to check would be the employees entitlement balance in their card file, if this is reflecting correctly after the adjustment I would then run the Entitlement Balance Summary report from 1/07/21 to 30/11/21 instead of month by month. This ensures the correct closing balance is pulling across from the previous month/s.

     

    Also, the screenshots you have attached have not been successfully uploaded. If you need further assistance could you try posting the screenshots again, that way I can take a look as well.