Forum Discussion

ffaccounts's avatar
ffaccounts
Experienced Cover User
2 years ago

Error with Send update event

I am unable to process payroll today. Finalisation has been accepted, but I cannot record current pay. When I attempt to send an update event I am getting and error message which is advising to get i...
  • Princess_R's avatar
    Princess_R
    2 years ago

    Hi Pam1982,

     

    Thank you for providing the requested details.

     

    I've run some fixed scripts on your company file. You may now try to process your payroll. Please log out and log back in again.

     

    Please let me know if you're still experiencing the error message. I'm happy to assist further.

     

    Cheers,

    Princess

Pam1982's avatar
Pam1982
Contributing User

To Earl

 

Thank you I have already tried everything I found on another post that the below error can possibly be fixed by doing a script is this possible to do

 
Something went wrong. Please try again or refresh the browser. Please try again. If the error persists, get in touch with us. Request ID: 85aff17a-7562-4649-930c-f29ac619e08a.
 
Thank you
Princess_R's avatar
Princess_R
MYOB Moderator
2 years ago

Hi Pam1982,

 

Thank you for providing the requested details.

 

I've run some fixed scripts on your company file. You may now try to process your payroll. Please log out and log back in again.

 

Please let me know if you're still experiencing the error message. I'm happy to assist further.

 

Cheers,

Princess

  • Pam1982's avatar
    Pam1982
    Contributing User
    2 years ago

    Thank you very much pays all up to date noe

     

    Pam Weston

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 years ago

    Hi Pam1982,

     

    Thank you for the update. It's great to hear that you can now successfully process payroll. Please don't hesitate to create a new post again if you need help in the future. I'm more than happy to assist.

     

    Cheers,

    Princess

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.

 

Related content