Forum Discussion

Jen22's avatar
Jen22
Trusted Cover User
4 years ago

ETP on Individual Tax Return

Good Morning,   We have had a company take-over our payroll @ 31 March 2021.  As a result when they have finalised EOY our employees now show double what they earnt to the ATO.   Are you able to ...
  • Tracey_H's avatar
    Tracey_H
    4 years ago

    Hi Jen22 

     

    You're not annoying me, please don't hesitate to ask questions. If the reversal hasn't worked go to the Payroll reporting centre>>Employment terminations tab>>click on the ellipsis (...) for that employee and select View ETP payments you should be to remove the ETP by clicking on Remove & notify the ATO.

     

    Please let me know how you go.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Tracey_H's avatar
Tracey_H
Former Staff

Hi Jen22 

 

Thanks for your post. If you change payroll provider mid financial year you need to follow the ATO's instructions for this: Changing your payroll solution during a financial year.

 

If you chose the zeroing out method you need to zero the YTD amounts in AccountRight by going to the employee card>>Payroll Details tab>>Pay History>>filter by YTD and zero out all amounts and hours. Then process a $0 pay, wait until it has been accepted and check the YTD verification report/Summary of payments report shows $0.00. If all YTD amounts are zero you can finalise the employees in the EOFY finalisation tab.

 

Please let me know if you need further help with this.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Jen22's avatar
Jen22
Trusted Cover User
4 years ago

Thanks Tracey,

 

Sorry for the delay in responding.  I have tried the zeroing out method as per your response but this did not fix the error :(

 

I have also followed the link you provided but can't understand the other methods to fix this?

 

Thank you

  • Tracey_H's avatar
    Tracey_H
    Former Staff
    4 years ago

    Hi Jen22 

     

    The other option to fix this would be not entering the YTD amounts in the new software and finalising part year YTD amounts in each software. As the YTD amounts have already been entered in the new software this won't work.

     

    If zeroing out hasn't worked, did you delete the pay history in AccountRight for the right financial year, ie 2021? 

     

    • Jen22's avatar
      Jen22
      Trusted Cover User
      4 years ago

      Yes the new software it was transferred to is in another State, we had a company take us over in March 2021.  They are the ones that made the mistake & their software apparently cannot fix it.

       

      The pay history in our MYOB is 2020/2021 as we have not rolled over due to not using this system any longer for our payroll (this has been taken over by Adobe) so that is the only year I have access too

       

       

      • Tracey_H's avatar
        Tracey_H
        Former Staff
        4 years ago

        Hi Jen22 

         

        Apologies for the delay in replying to you. The payroll year will automatically roll over so I'd recommend restoring a back up locally for the 2021 financial year and check the YTD amounts in the back up. Make sure when you zero out the amounts you do that in the Pay History not the History tab. 

         

         

        Then process a $0.00 pay, wait until that report is accepted and then check the YTD verification report is zero.

         

        Please let me know how you go.

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