Forum Discussion

ccg's avatar
ccg
Contributing Cover User
3 years ago

ETP payments incorrect in STP portal

I received email 14/7/22 regarding this problem entitled -  Action required STP2 end of finacial year finalisation and impacted employment termination payments (ETP).  Indicating that myob will be in...
  • Sam_R's avatar
    3 years ago

    Hi ccg,

     

    Thank you for your post. 

     

    The below link will contain the action that will need to be taken if you were affected by this issue:

     

    Our teams are also investigating a separate issue that is impacting clients who processed an ETP payment for an employee in FY21/22 and then subsequently reversed that same ETP payment after 30 June 2022. Our teams are working hard on a resolution as a top priority and affected clients will be communicated with the next steps once they are available.

     

    Please let me know if you had any further queries I can assist with in the meantime.