Forum Discussion

terri5420's avatar
terri5420
Experienced Cover User
6 years ago

Gross wages

Can someone please help me with the attachments.   I have checked the categories assigned to them and they are correct.   Any help would be appreciated. Terri   ** Moderator note...
  • AliK607's avatar
    AliK607
    6 years ago

    Hello terri5420 ,

    If we go to Payroll > Payroll Categories > Entitlements > *You will need to open every entitlement* > and Check the dropdown for 'Linked Wage Category'.

    We will need to make sure that 'Base Hourly' is NOT ticked as a 'Linked Wage Category' for any of our entitlements. (as any wage category ticked there will reduce your entitlement balance, hence resulting in the warning message you have described)

     

    (see image below for reference) 

terri5420's avatar
terri5420
Experienced Cover User

Thank you so much, finally, someone could answer my question.

silkdenimwool's avatar
silkdenimwool
Experienced User
6 years ago

terri5420you also need to redact your screen shots so we can't see any identifying information about the client or the employee. Bit of a privacy concern.

  • terri5420's avatar
    terri5420
    Experienced Cover User
    6 years ago

    Thanks, how do I do that?

    • Andrew_Y's avatar
      Andrew_Y
      Former Staff
      6 years ago

      Hello terri5420 

       

      If you go to the 3 dots alongside the top right corner of your original post you should be able to edit it by selecting "edit Reply".  You can delete or replace the images in question.  Hope that helps.

      • terri5420's avatar
        terri5420
        Experienced Cover User
        6 years ago

        Hi Andrew,

         

         have done what you have suggested and that option is not available???

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