Forum Discussion

ElizaR's avatar
2 years ago

Hi, I have a really old payment (before my time) that has never been processed, sitting in the prepare electronic payments screen. How should I get rid of it?

Hi, I have a really old payment (before my time) that has never been processed, sitting in the prepare electronic payments screen. How should I get rid of it?

  • SamaraM's avatar
    SamaraM
    Former Staff

    Hi ElizaR 

     

    Welcome to the Community Forum.

     

    To remove a transaction from the Prepare Electronic Payments window without recording it, you'll need to:

    1. Reverse or delete the transaction which you originally recorded with the Electronic Payments option selected.
    2. Record it again but don't select the Electronic Payment option.

     

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