Forum Discussion
Hi Karenc286
Whether the employee took or did not take a leave, the leave accruals should still show up. With this, kindly make sure that the leave accrual category is linked to the employee. To check this, go to Payroll > Payroll Categories > Entitlements tab and then click the entitlement > Click Employees, and then make sure that the employee name is ticked. You may also check the Help Article: Leave and Entitlements for further information. If the persists, I highly suggest getting in touch with our live chat. To get through to a live chat agent, you will need to get in touch first to our virtual assistant, MOCA through myob.com/support. Don't worry, if MOCA can't provide the help you need, our live chat team is just around the corner to pick up from where MOCA left off.
Best regards,
Doreen