Forum Discussion

SalArc's avatar
SalArc
Contributing User
7 days ago

Incorrect staff member paid in electronic payment

An incorrect staff member was paid in the last pay cycle (due to incorrect staff name provided to our payroll team) It was paid via time billing, processed through payroll, paid via electronic payme...
Isaiah_C's avatar
Isaiah_C
MYOB Moderator

Hi SalArc,

 

To address this situation, please follow these steps:

 

  1. Record the Refund:
  • Record a receive money transaction for the refund given by the employee. This step ensures that the funds returned are reflected in your accounts.

 

        2. Reconcile the Bank Transaction:

 

  • Match the receive money transaction to the corresponding bank feed transaction (payroll) to complete the reconciliation process. This will help keep your banking records accurate.

       

        3. Process the Reversal:

 

  • Reverse the incorrect pay run in your payroll system. It is normal for this reversal to be automatically recorded as cash. This ensures that your payroll records are updated to reflect the reversal. For detailed guidance, here's a link on how to reverse a pay run: Fixing a pay.

 

Regards,

Sai

 

 

SalArc's avatar
SalArc
Contributing User
7 days ago

Thanks Sai.

 

I'm not sure I'm much clearer unfortunately 

 

In receive money..

What do i actually record/allocate the funds to??

 

Do i just fill out the pay and allocate to the 1-1000 account as a $627 non tax reportable amount..

 

Or am i meant to allocate as per the original wages paid (image below)

I can record the 15.00 and 7.5 hours to acc 6-1000, and I can do the PAYG tax withholding to 2-2005..

 

but I cannot record the super guarantee anywhere - it makes the transaction out of balance..?

Or does all those allocations captured/completed when i complete the reversal of the pay?

 

 

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    4 days ago

    Hi SalArc,

     

    Since we're not accountants and can't give financial advice, it's best to check with your accountant for specific guidance on which account to allocate the refund to.

     

    Cheers,

    Princess

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.