Forum Discussion

RuthRCA's avatar
RuthRCA
4 years ago

Invalid Member number in Account Right Pay Super

Hi,   I am trying to pay an employee's superannuation.  They are with Colonial First State.  The error that I am getting is invalid member number.    I have tried repeatedly, double & triple chec...
  • RuthRCA's avatar
    RuthRCA
    4 years ago

    Hi Melisa, 

     

    I have sent you a private message. 

     

    Thank you

Melisa_D's avatar
Melisa_D
Former Staff
4 years ago

Hi RuthRCA, 

 

Thank you for your post and welcome to the Community Forum ! I'm happy to take a look into this for you, can you please send me a private message with the following information:

  • Serial number 
  • Your full name and email address 
  • Superfunds ABN and USI being used for this employee 
  • RuthRCA's avatar
    RuthRCA
    4 years ago

    Hi Melisa, 

     

    I have sent you a private message. 

     

    Thank you

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