Forum Discussion

Lynne-H's avatar
Lynne-H
Experienced User
5 years ago

Leave entitlements not rolled over into FY2020/21

All our employee entitlements have not been rolled over to FY2020/21 - the entitlement categories are set up correctly with 'Carry over entitlement to Next Year' ticked - and greyed out saying 'This ...
entitlement
Lynne-H's avatar
Lynne-H
Experienced User

Hi Steven,

 

Once the 1st batch of pays were processed, it did fix the Entitlements, so thank you for your help.

 

However, it did take me at least an extra hour to find out why this was happening as I had to cancel the payrun, check the set ups, try MYOB community chat etc.

 

I know I will not be the only bookeeper striking this problem - MYOB should have dealt with this better as no warnings are given in any of the instructions for closing of EOFY payroll, that this would occur in the 1st payrun.

Steven_M's avatar
Steven_M
Former Staff
5 years ago

Hi Lynne-H 

 

Great to hear that has managed to resolve your enquiry. Thank you for letting us know and the additional feedback you have provided. I have shared it with the team.

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