Forum Discussion

Monick's avatar
Monick
Experienced Cover User
2 years ago

Leave Entitlements not showing on payslips

I have been informed that leave entitlements are not showing on our employees payslips. I have checked that the box is ticked in the employee card to show the entitlement on the payslips and that the...
  • Princess_R's avatar
    Princess_R
    12 months ago

    Hi Monick,

     

    Thank you for your post.

     

    There are a few reasons why an entitlement will not appear on a pay slip. I would recommend checking payroll transactions to see if the entitlement is showing as accruing in that pay. If it's not accruing and it is supposed to be, you would be looking at the entitlement, i.e., Payroll >> Payroll categories >> Entitlements >> Selecting the entitlement. I suggest looking at the calculation basis and making sure it has been set correctly for your employees.

     

    Additionally, check the Setup>>Preferences>>Reports and Forms>>Making sure that "Include all YTD amounts and Entitlement Balances on PayCheque Stubs" is ticked. Also going to the Payroll>>Payroll Categories>>Entitlements>>Selecting the entitlement and making sure that "Print on Pay Advice" has been ticked. This Help article: Leave and Entitlements has detailed information to assist with this.

     

    Please let me know if you require any further assistance with this. I'm here to help.

     

    Cheers,

    Princess

belindahowie's avatar
belindahowie
Experienced Cover User

I am having this issue. I checked everything suggested - calculation basis has been set correctly, "show leave balance on payslip" is ticked, "include all YTD amounts and Entitlement Balances on PayCheque Stubs" is ticked. I cross checked that the card is set up exactly the same as all other permanent part-time employees whose payslips all show the Leave accrural. Please help.

LynH987's avatar
LynH987
Experienced Cover User
4 months ago

I too am having this issue, the file has everything as it was and was always showing the Balance on Payslip, nothing has changed but now it isn't working.

Could this be a bug in the last update? 

Lyn H

  • Max8's avatar
    Max8
    Experienced Cover User
    3 months ago

    I have same problem. I think this is a glitch! 

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