OLKroozer
2 years agoExperienced Cover User
Long call queues and call dropouts
Hi Guys,
Getting very sick and tired of having to wait over 30-40 minutes just to get to a Service Staff Member on the phone, only to have them need to refer to someone else AND then have the call disconnect while on hold.
Lift your game and provide a decent service!
Especially painful seeing as we get less features now and your monthly charges have nearly quadrupled in the past 15 years! 🥺
And- don't give a "I'm sorry to hear you've got problems🤨"