Forum Discussion

ritasands's avatar
5 years ago

manage payments status - superannuation

I am having issues with manage payments status. I have followed your steps to refresh the screen and have tried to refresh each line as well.   I am also the authorised user on this account. ...
  • Melisa_D's avatar
    Melisa_D
    5 years ago

    Hi Lucy_ABC_Admin

     

    Thank you for your post. So I can take a look into this for you, can you please send me a private message with the following information:

    • Serial number 
    • File ID (This can be found by going to Help > About MYOB AccountRight)
    • Screenshot of the payment status