Forum Discussion

ritasands's avatar
ritasands
5 years ago

manage payments status - superannuation

I am having issues with manage payments status. I have followed your steps to refresh the screen and have tried to refresh each line as well.   I am also the authorised user on this account. ...
  • Melisa_D's avatar
    Melisa_D
    5 years ago

    Hi Lucy_ABC_Admin, 

     

    Thank you for your post. So I can take a look into this for you, can you please send me a private message with the following information:

    • Serial number 
    • File ID (This can be found by going to Help > About MYOB AccountRight)
    • Screenshot of the payment status
Melisa_D's avatar
Melisa_D
Former Staff

Hi ritasands, 

 

Thank you for your post. I'm happy to take a look into this for you, can you please send me a private message with the following information:

  • Your full name & Email address 
  • File ID (This can be found by going to Help > About MYOB AccountRight)
ritasands's avatar
ritasands
5 years ago

Hi Melissa,

 

my full name is Rita***

email address is :****mix.com.au  and  ***ix.com.au

File ID: is 1

 

regards

Rita

 

PS: Personal information removed ^KS.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.