Forum Discussion

ChantellePLE's avatar
ChantellePLE
Contributing User
3 years ago

Missing job numbers in Payroll

In our payroll system we have jobs allocated to all GL / Payroll categories and we can’t post the payroll unless they jobs selected. However, after the payroll is posted if you run a job report we have a number of unallocated transactions. When we go into the transaction we can see the job has been applied but it is not hitting the job report.

 

This is an issue as we can’t refresh payroll and we have to manually do a general journal to move the transactions to a job code.

 

Has this happened to anyone else before and what was the work around solution.

  • Komal_S's avatar
    Komal_S
    3 years ago

    Hi ChantellePLE 

    Thanks for confirming this. Can you please also provide the name of the exact report that is missing this information? 

     

    Are the job numbers selected in the Standard pay of the employee if using AccountRight (Employees>>Employee Name>>Payroll Details>>Standard Pay) ?

  • Komal_S's avatar
    Komal_S
    MYOB Staff
    3 years ago

    Hi ChantellePLE 


    Before we offer suggestions on this, can you confirm if you're using AccountRight or MYOB Essentials and which report is missing the job numbers?  Also, are the job numbers selected in the Standard pay of the employee if using AccountRight? 

      • Komal_S's avatar
        Komal_S
        MYOB Staff
        3 years ago

        Hi ChantellePLE 

        Thanks for confirming this. Can you please also provide the name of the exact report that is missing this information? 

         

        Are the job numbers selected in the Standard pay of the employee if using AccountRight (Employees>>Employee Name>>Payroll Details>>Standard Pay) ?

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