Hi Sam and thank you so much for getting back to me.
This is the first time this has happened in my 4 years with the organisation. The Staff Meeting Payroll category set up hasn't been changed at all during that time and worked perfectly until this pay run. We have a monthly payroll and everything worked as normal until August. I've attached a screenshot of the dummy payslip...you can see the 1.25 hrs beside the Staff Meeting category but no monetary value is added, however all other
categories calculate perfectly.
As requested, I have also attached a screenshot of how the Staff Meeting payroll category was set up. As mentioned, it was set up before I arrived, however I never had an issue with it until now.
I really hope you're able to help me as I can't work out why it would stop calculating properly. Thank you very much for your time and assistance in this matter which I truly appreciate.
Wishing you a wonderful afternoon and looking forward to hearing from you soon.
With warm thanks and deep appreciation,
