Forum Discussion

Experienced Cover User

5 years ago

No ETP on payment summary

The taxable ETP is not appearing in the Verification Report or on the employee Summary of Payments but appears on their pay advice. Can you please advise how to correct this. The employee is marked...

Emily_B
5 years ago
Hello Janeamanda

Have you double checked that the employee's wage category for ETP is set to hourly as per the above post, as this has been known to prevent ETP from showing properly. If you do change it to hourly, you would then want to try the $0 pay once more, or reversing the pay and re processing it under the hourly attribution.

Emily_B

Former Staff

5 years ago

Hello ChrisR

I do apologise for the delay you have experienced in receiving a reply to your forum post.

I would first recommend checking that you have the appropriate ATO Reporting Category set for the associated payroll category (Payroll>>Payroll Categories>>Wages). Then, review the employee's payroll history to ensure that the correct payroll category has been used.

To make sure that you are reporting ETP pays correcty, check that you have

the 'Type of Wage' set on your ETP Wage categories set as 'Salary'. We are aware that hourly type ETP payroll categories will not lodge successfully. Note: Hourly employees can have a salary wage category.
that when processing the pay for that ETP in the bottom right you enter the Benefit Type.

Along with that, doing a $0 pay for the employee(s) would be a recommendation. This just makes sure that the values are updated based on the current values of the employees' cards in the Payroll Reporting Centre.

Please let us know how you go and if we can be of further assistance.

ChrisR
Experienced Cover User
5 years ago
Thanks for the response but I fixed it myself while waiting for a response

1. Reversed the original pay
2. Changed employee to hourly
3. Re processed the pay

ETP now shows on verification report and the employees summary.
Janeamanda
Experienced Cover User
5 years ago
Hi I am having trouble balancing STP FINALISATION with Payroll summary, one employee is reporting a lot less in Payroll summary that STP report. The employee was paid unused AL, LSL on termination, I opened a backup file and changed the payroll category. I then did a void, I don't know what else to try
- Emily_B
  Former Staff
  5 years ago
  Hello Janeamanda
  
  Have you double checked that the employee's wage category for ETP is set to hourly as per the above post, as this has been known to prevent ETP from showing properly. If you do change it to hourly, you would then want to try the $0 pay once more, or reversing the pay and re processing it under the hourly attribution.
  - Janeamanda
    Experienced Cover User
    5 years ago
    Hi I thought I had to change it to Salary
CarolWA
Experienced User
5 years ago
Do you have to redo all the pays with ETP please?
Ive done as suggested but hasnt come across in finalisation
- Emily_B
  Former Staff
  5 years ago
  Hello CarolWA
  
  There shouldn't be a need to redo all ETP pays unless you know there are certain employees it's not showing up properly for. Ensure that the correct ATO Reporting Category has been assigned for the ETP payment (more information on that in this Help Article), and check that the 'Type of Wage' for the ETP payment Wage Category is 'Salary.' Hourly ETP Wage Categories won't show up properly.
  
  Finally, ensure you run a $0 pay for those employees so that the figures calculated from any corrections you may have made will be pushed through to YTD totals.
  - CarolWA
    Experienced User
    5 years ago
    Still doesn't go across, have redone $0 pays etc
    been 24 hrs since I did it as well.
    Any more ideas, please?
    Do the employees have to have wages set as salary as well please?
    Thanks
    Carol