Forum Discussion

ChrisR's avatar
ChrisR
Experienced Cover User
5 years ago

No ETP on payment summary

The taxable ETP is not appearing in the Verification Report or on the employee Summary of Payments but appears on their pay advice.  Can you please advise how to correct this.  The employee is marked...
  • Emily_B's avatar
    Emily_B
    5 years ago

    Hello Janeamanda 

     

    Have you double checked that the employee's wage category for ETP is set to hourly as per the above post, as this has been known to prevent ETP from showing properly. If you do change it to hourly, you would then want to try the $0 pay once more, or reversing the pay and re processing it under the hourly attribution.