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Betho11's avatar
Betho11
Contributing User
2 years ago

Overpaid employee no longer employed

I have overpaid an employee through electronic clearing account, this employee  no longer isworking for us, I have since reversed the pay through the electronic clearing house (cash method). He has s...
  • Tracey_H's avatar
    2 years ago

    Hi Betho11 

     

    Thanks for your post. It looks like you've done all the correct steps so far, you just need to do the last one. The reversal should be sitting in the Prepare electronic payments window so you need to do the following:

     

    1. in Prepare electronic payments tick the reversal transaction and enter the date the funds were deposited into your bank account
    2. click OK in the negative disbursement information message window
    3. click on Bank File
    4. click OK in the transaction will be recorded window

    The prepare electronic payment transaction recorded above will appear as a deposit in the bank account and can be matched with the bank feed transaction.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.