Forum Discussion

Kaza's avatar
Kaza
Experienced Cover User
6 years ago

Payment Summaries STP

I sent my payment summaries through on 4/7/19 along with a $0 pay transaction and termination info.   The $0 pay and termination has been accepted but the payment summaries is still setting in SENT ...
  • Kaza's avatar
    Kaza
    6 years ago

    Hi Theresa

     

    My employees accounts were sitting in not Tax Ready Mode.

     

    I processed another pay run dated 30 June 2019 with zero amounts and resent the finalised information.

     

    This was accepted almost straight away and has solved the problem. 

     

    I dont know why the initial one is still sitting in SENT status, however this has rectified the problem.

     

     

    Cheers