Forum Discussion

Laura_JBC's avatar
Laura_JBC
2 years ago

Payroll Calculated Rate Issue

Hi MYOB Community! I keep having a reoccurring issue when a particular staff member takes leave. Whenever I process leave hours the staff members calculated rate drops. I've checked her card and t...
Sam_R's avatar
Sam_R
Former Staff

Hi Laura_JBC,

 

Thanks for reaching out, and Welcome to the Community Forum!

 

So that we can assist you further, could you please provide a screenshot of the Annual Leave Pay Item setup that shows the calculation rate, etc? Example below:

 

 

Laura_JBC's avatar
Laura_JBC
2 years ago

Hi Sam

 

Here you go :) 

 

Thank you

  • Sam_R's avatar
    Sam_R
    Former Staff
    2 years ago

    Hi Laura_JBC,

     

    Thanks for sending that through. 

     

    If the employee will be getting paid the regular hourly rate for this leave, I recommend selecting the first option 'Regular rate multiplied by'. 

     

    If you are still having trouble after selecting that option, please do let me know. 

     

    • WAC1's avatar
      WAC1
      Experienced User
      2 years ago

      I have exactly the same problem but using the Higher Duties payroll category.  There is nothing wrong with either the payroll category setup or the employee setup.  Is this a MYOB issue?

      • Sam_R's avatar
        Sam_R
        Former Staff
        2 years ago

        Hi WAC1,

         

        You may not have your category set up correctly. Could you please advise which option is selected for the 'Pay Rate'?

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